Benson, NC · Johnston, Harnett, Sampson, Wayne, Cumberland & Wake counties24/7 for no heat and no cooljandtservices91@gmail.com
J & T ServicesRefrigeration & HVAC
Call or text910-705-7427Get a quote

AC or heat won't turn on at all

Usually power, not the equipment. A tripped breaker, a blown low-voltage fuse, a float switch that shut things down because the drain backed up, or a dead thermostat battery.

Call 910-705-7427 Text a photo
  • InsuredGeneral liability and workers' compensation
  • EPA UniversalCertified on any refrigerant
  • Since 2019Working out of Benson
  • 60-day labor warrantyOn the work we do
  • Free estimatesOn system replacements

Complete silence is usually better news than it feels like. A system that does nothing at all has generally lost power somewhere, and power problems are among the cheaper things that go wrong. It's the systems that half-work — starting and stopping, tripping and resetting — that more often turn into real repairs.

What to check yourself first

Worth five minutes before you call anybody. Sometimes it's the whole problem, and when it isn't, you've told us something useful.

  1. Replace the thermostat batteries — this fixes it more often than anything else on the list.
  2. Check the breaker panel for a tripped HVAC breaker.
  3. Check the switch by the indoor unit. It looks like a light switch and gets flipped by accident constantly.
When to stop and call

If a breaker trips again right after you reset it, stop resetting it and call. Something is drawing current it shouldn't.

Call 910-705-7427

What it costs to find out

You get the price before any work starts — on the phone where we can, and before a wrench comes out where we can't. Estimates on a full system replacement are free. Whatever we fix carries 60-day warranty on our labor.

Where we cover

Based in Benson, working across Johnston, Harnett, Sampson, Wayne, Cumberland & Wake counties.

Straight answers

Questions people actually ask

If yours isn't here, call and ask. Joshua would rather talk it through than have you guessing.

Call 910-705-7427
Do you really answer at 2 a.m.?

For no heat and no cool, yes. Anything that can wait, ring during the day and we'll find you a slot.

Do you charge to come look at it?

Estimates on system replacements are free. For a repair or service call, ask when you ring and you'll get the number up front, before anybody drives anywhere. We don't offer financing at the moment, so at least you'll know the figure before you have to work out how to cover it.

Is it worth fixing, or should I replace it?

Depends on the age of the system, what failed, and what the repair costs against a new one. As a rough rule, once a repair gets past about a third of replacement cost on a system over ten years old, replacing usually wins. That's a rule of thumb, not an answer — we'll look at yours and tell you which way it actually falls, and the replacement estimate costs you nothing.

What brands do you install?

We're a Goodman dealer, so that's what we fit most often and what we can price best. If you want something else — Trane, Rheem, Carrier, whatever — we can source it. Tell us what you're after.

Do you warranty your work?

60 days on our labor. Equipment carries its own manufacturer warranty on top, which varies by brand and by whether it gets registered — we'll walk you through that at install.

Can I text you a photo instead of explaining it?

Yes, and it helps. A picture of the unit's data plate with the brand and model number saves real time and sometimes saves a trip.

Do you do commercial work?

Yes — walk-in coolers and freezers, and kegerator and draft systems, for restaurants, bars, taprooms and stores. It's the other half of what the LLC is named for.

How often should a system be serviced?

Once a year at minimum, twice is better in this climate — cooling in the spring, heating in the fall. Filters every one to three months depending on the filter and whether you've got pets.

What areas do you cover?

Benson and the towns around it are home ground, and we run out to Raleigh, Garner, Lillington, Fayetteville and Goldsboro too. If your town isn't listed, call and ask.

Get it looked at

Want it looked at?

Call or text 910-705-7427. 24/7 for no heat and no cool.

910-705-7427
Call now Email
Call 910-705-7427