The frustrating part of this one is that everything looks fine. The unit hums, air comes out of the vents, the thermostat says it's doing its job. But the system has two halves — one that moves air and one that removes heat from it — and only the first half is working. That's why the house creeps up a degree an hour while everything sounds normal.
What to check yourself first
Worth five minutes before you call anybody. Sometimes it's the whole problem, and when it isn't, you've told us something useful.
- Look at the outdoor unit — is the fan spinning?
- Check the filter. A clogged one can ice the indoor coil solid.
- Feel the big copper line at the outdoor unit. Ice on it means shut the system off.
If there's ice anywhere, switch the system to OFF and the fan to ON to thaw it, then call. Running it iced up can wreck the compressor.
Call 910-705-7427What it costs to find out
You get the price before any work starts — on the phone where we can, and before a wrench comes out where we can't. Estimates on a full system replacement are free. Whatever we fix carries 60-day warranty on our labor.
Where we cover
Based in Benson, working across Johnston, Harnett, Sampson, Wayne, Cumberland & Wake counties.